Privacy Policy

Effective Date: April 20th, 2026

LOTUS-DREAM.COM PRIVACY POLICY

1. INTRODUCTION

Welcome to Lotus-Dream.com (“Lotus Dream”, “we”, “us”, or “our”). This Privacy Policy explains how we process personal data when you use our website, studio tools, subscriptions, and related services (the “Service”).

Lotus Dream is a family creative studio designed for use by an account owner and, where applicable, under the account owner’s supervision.

2. WHO THIS SERVICE IS FOR

The Service is intended for use by an account owner. By using the Service, you confirm that you are authorized to use the Service and to upload any content you submit through it.

3. PERSONAL DATA WE PROCESS

Depending on how you use the Service, we may process:

Account and subscription data:
- name
- email address
- account identifiers
- plan, subscription, billing, and transaction-related information

User content:
- uploaded sketches
- uploaded photos
- prompts, instructions, and other text you submit
- generated images, edits, stories, and related outputs
- support messages and feedback you send to us

Technical and device data:
- device and browser information
- IP address and basic logs
- service usage, diagnostics, and security data
- browser or app storage data used to save local creations and preferences

4. HOW WE USE PERSONAL DATA

We may use personal data to:
- provide the Service requested by the account owner or billing subscriber
- create and deliver images, stories, edits, and other creative outputs
- operate, maintain, secure, and support the Service
- manage accounts, subscriptions, payments, and customer support
- detect misuse, abuse, fraud, security issues, and technical problems
- enforce our Terms of Service
- comply with legal obligations

5. LAWFUL BASIS

Where applicable under data protection law, we rely on the following lawful bases:

Performance of a contract:
We process uploaded content, prompts, account details, and related data as necessary to provide the Service requested by the account owner or billing subscriber.

Legal obligations:
We may process data where required to comply with applicable law, legal requests, accounting, tax, or regulatory obligations.

Legitimate interests:
We may process limited technical, operational, and security data for service protection, fraud prevention, debugging, abuse prevention, and business administration, where our interests are not overridden by your rights.

6. CATEGORIES OF RECIPIENTS

We may share personal data with the following categories of recipients where necessary to provide and operate the Service:
- AI generation providers
- hosting, storage, database, delivery, and security providers
- payment, subscription, and commerce providers
- support, analytics, or communications providers, where used
- professional advisers, regulators, authorities, or law enforcement, where legally required

7. INTERNATIONAL TRANSFERS

Some of our service providers may process personal data outside your country or region. Where applicable, we rely on the relevant legal transfer mechanism required under data protection law.

8. BROWSER AND DEVICE STORAGE

Some creations, settings, and service data may be stored locally in your browser or on your device, depending on how the Service is configured.

If content is stored locally:
- it may remain on that device until deleted in the Service or through browser or app settings
- it may not be removable by us remotely if it exists only on your device
- clearing browser or app data may remove locally stored creations

9. DATA RETENTION

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain security, comply with legal obligations, and resolve disputes.

In general:
- locally stored creations remain on your device until deleted there
- account, billing, and support records may be retained as needed for the account relationship and applicable legal requirements
- temporary processing data and service logs may be retained for a limited period for operation, abuse prevention, security, and legal compliance

If you close your account, we will delete or de-identify personal data we control within a reasonable period, except where retention is required by law or necessary for security, fraud prevention, dispute resolution, or compliance.

10. SECURITY

We use reasonable technical and organizational measures intended to protect personal data and reduce the risk of unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure.

11. BETA / EXPERIMENTAL SERVICE

Lotus Dream may operate as an experimental or beta service. Features, outputs, and availability may change over time. Generated outputs may be inaccurate, incomplete, inconsistent, or unexpected. Users should review outputs before relying on them.

12. FAMILY CONTENT

If content is uploaded that depicts or relates to another person, the account owner is responsible for ensuring they are authorized to submit that content through the Service. If you believe content has been uploaded without proper authority, please contact us so we can review and take appropriate action.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last Updated” date above.

14. CONTACT

If you have questions about this Privacy Policy or our privacy practices, contact from the contact us page